Activated Insights Recruit enables you to automate outreach and engagement in your hiring process allowing senior living and home-based care providers to connect, qualify, and interview top caregivers faster than humanly possible. Learn More
Activated Insights Retain is the ultimate offering for reducing employee turnover rates in home-based care and senior living, especially during the first 100 days when the risk is at its peak. Learn More
EXPERIENCE MANAGEMENT
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The SnapShot will give you a preview of the rich insights found in the 2024 Report. Use code SNAPSHOT24 for 15% off.
The SnapShot will give you a preview of the rich insights found in the 2024 Report. Use code SNAPSHOT24 for 15% off.
The Participation Summary provides an overview of the participants whose data is included in this Report, including years in business, provider type, geographic location, and annual revenue. This section gives insight into the makeup of survey respondents who made this year’s Report possible.
The Sales & Marketing section dissects the variety of strategies and channels currently being used by post-acute care businesses to help you evaluate the best approach for your own organization. This section encompasses data about customer and employee acquisition and retention, including the top channels for consumer and referral marketing, conversion rates, and acquisition costs. These findings will help you determine whether your sales and marketing programs measure up to other businesses within your region and revenue range.
As the industry continues to combat the historic staffing shortage, care staff recruitment and retention remains the highest concern for all post-acute care organizations. The Recruitment & Retention section takes a look at the most common hiring and staff retention practices, evaluates the effectiveness of these methods, and breaks down which turnover challenges are most relevant to your geographic region. This section also analyzes what constitutes a competitive compensation, benefits, and training package for your region to help you create your own unique strategy for improving the employee experience.
Home Care Top 5 Professional Caregiver Recruitment Sources for 2023 – Median Professional Caregiver Turnover
Home Care Top 5 Professional Caregiver Recruitment Sources for 2023 – Mean Professional Caregiver Acquisition Cost
Overall Impact on Shortages by Role Home Care Impact of Professional Caregiver Shortages for 2023 – Revenue Range Home Care Impact of Professional Caregiver Shortages for 2023 – Geographic Regions Home Health Hospice Impact of Home Health Aide Shortages for 2023 – Geographic Regions Home Health Hospice Impact of Nurse Shortages for 2023 – Geographic Regions Home Health Hospice Impact of Therapist Shortages for 2023 – Geographic Regions Home Health Hospice Impact of Social Worker Shortages for 2023 – Geographic Regions Overall Impact of Office Staff Shortages for 2023 – Geographic RegionsOverall Percentage of Agencies That Turned Down Cases At Any Point in 2023 Due to Professional Caregiver Shortage
Overall Percentage of Agencies That Consistently Turned Down Clients Due to Caregiver Shortages As of January 2024
Home Health Hospice Median Nurse Hiring Conversions for 2023 – Percentile Ranking Home Care Median Professional Caregiver Hiring Conversions for 2023 – Percentile Ranking Home Care Median Professional Caregiver Hiring Conversions for 2023 – Revenue Range Home Health Hospice Historical Median Professional Caregiver Turnover Rate Home Care Historical Median Professional Caregiver Turnover Rate Home Care Historical Professional Caregiver Turnover Rate – Percentile Ranking Home Care Professional Caregiver Turnover Rate by Percentile Ranking for 2023 – Geographic Region Home Care Professional Caregiver Turnover Rate for 2023 – Revenue Range Home Care Historical Median Professional Caregiver Turnover Rate – Geographic Region Home Care Revenue Per Professional Caregiver Employee for 2023 – Percentile Ranking Home Care Historical Revenue Per Professional Caregiver Employee – Percentile Ranking Home Care Median Revenue Per Professional Caregiver Employee for 2023 – Revenue Ranges Home Care Median Revenue Per Professional Caregiver Employee for 2023 – Geographic Region Home Care Median Turnover – Professional Caregiver Wages ComparisonHome Care Historical Median Professional Caregiver Turnover – Professional Caregiver Wages Comparison
Overall Median Hourly Care Staff Wages by Role Home Care Live-In Professional Caregiver Wages per 24-Hour Shift for 2023 – DailyHome Care Live-In Professional Caregiver Wages per 24-Hour Shift for 2023 – Geographic Regions – Daily
Overall Wages by Geographical Region for 2023 – Pacific Overall Wages by Geographical Region for 2023 – Central Overall Wages by Geographical Region for 2023 – Great Lakes Overall Wages by Geographical Region for 2023 – Southern Overall Wages by Geographical Region for 2023 – Northeast Home Health Hospice Clinician Benefits Provided for 2023 Home Care Historical Percentage of Agencies Providing Professional Caregiver Benefits Home Care Professional Caregiver Benefits Provided for 2023 – Overall & Revenue RangesHome Care Professional Caregiver Benefits Provided for 2023 – Number of Professional Caregivers Employed
Home Care Median Professional Caregiver Acquisition Cost for 2023 – Number of Professional Caregivers Employed
Home Care Median Professional Caregiver Turnover Rate – Number of Care Professionals EmployedInadequate training continues to be one of the most frequent complaints from employees who work in the long-term and post-acute care industry. With that in mind, this section is designed to help you evaluate your training program compared to your peers as you uncover areas for improvement. The following information is catered to help you drive compliance, reverse turnover, and improve overall care outcomes.
Home Care Median Number of Ongoing Professional Caregiver Training Hours for 2023 – Geographic Region
Home Health Hospice Median Number of Ongoing Clinician Training Hours for 2023 – Geographic Region Home Care Median Revenue by Orientation Training Hours for 2023 Home Care Median Revenue by Ongoing Training Hours for 2023 Home Care Percentage of Agencies That Provide Training By Topic Home Care Percentage of Agencies That Provided Specialty Care Training in 2023 Home Care Percentage of Agencies That Provide Specialty Care Training By Topic Home Care Percentage of Agencies That Provided Continuing Education in 2023 Overall Percentage of Organizations That Train on Patient-Centered Care in 2023 Overall Percentage of Organizations that Develop an Annual Training Plan in 2023 – Line of BusinessOverall Percentage of Organizations that Offer Career Ladder Based on Training in 2023 – Line of Business
Home Care Care Staff Preparation Home Health Care Staff Preparation Hospice Care Staff Preparation Overall Care Staff PreparationThe Finance section offers you a look into the average balance sheet of other businesses within your region, revenue range, and the industry as a whole. You’ll also find crucial data about post-acute care organizations’ revenue, expenses, payer sources, and profit and loss comparisons. Using this information, you can compare your business expenses to others in the industry and identify areas where you may be overspending. The Finance section also covers median billing rates by region to help you keep your pricing competitive.
The Operations section reveals the largest threats facing your business in the coming year, according to the data, and what you need to do to prepare. It contains key data points to help you evaluate your day-to-day operations, identify opportunities for refinement, and build strategies to improve. In this section, you can evaluate the internal management of your company with information on turnover rates, staffing numbers, salaries and benefits, and readmission rates.
