Rental Application Denial Letter

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A Rental Application Rejection Letter (Adverse Action Notice) is a letter from a landlord denying a rental application and detailing the reasons why. This rejection can be final, or it can specify conditions under which the applicant can get an acceptance.

Legally Acceptable Reasons for Rejecting an Application

While not every rejection of an applicant is valid, most reasons to deny a rental application are legal. These include:

Illegal Reasons for Rejecting an Application

While a landlord has broad discretion in choosing potential tenants, there are also invalid grounds to reject an application. These are some illegal reasons for rejecting an applicant:

A discriminatory rejection of a rental application carries serious legal consequences under federal law. If there’s any question about the validity of a particular rejection, it may be necessary to consult an experienced real estate attorney.

What To Include in a Rental Application Denial Letter

A Rental Application Denial Letter typically includes the following:

  1. Date.
  2. Applicant’s name and address.
  3. Address of the rental property.
  4. Summary of Rental Terms – monthly rent amount, security deposit, and the lease term for the property under application.
  5. Professional and friendly greeting thanking the applicant for their interest. A rejection is bad news, but a kind tone from the landlord often heads off potential disagreement.
  6. Clear denial of the application, along with a brief but specific explanation why.
  7. A request that the applicant contact the landlord with any questions.
  8. Landlord’s name, contact information, and signature.
  9. Fair Credit Reporting Act Notice Notice of applicant rights under this act, along with sources where the landlord obtained any credit information and similar screening material. This should include contact information for any agencies that provided the landlord a consumer report.
  10. Fair Housing Act Notice – Notice of the types of discrimination prohibited in the rental screening process under the Fair Housing Act.

A landlord may sometimes want to include certain other items with their letter. These may include:

  1. Right to Appeal – Some landlords have a policy that allows an unsuccessful applicant to appeal the denial. If so, details for this process will appear at the end of the rejection letter.
  2. Acceptance on Condition – In some instances, a landlord refuses to take an application as-is, but allows the applicant to re-apply with additional demands. These demands might be things like additional references or a higher security deposit.
  3. Supporting Documentation – It’s common for landlords to attach supporting documentation, such as credit reports, which formed part of the basis for rejection.

Proactive Measures To Avoid Applicant Issues

Here are a few ways to establish a proactive screening process that ensures fair and legal evaluations of applications:

  1. Order of Operations – This means evaluating applications on a first-come, first-served basis. Doing this prevents an applicant from claiming they were skipped over preferentially for someone else.
  2. Objective Evaluation Criteria – Landlords should have clear standards that hold equally true for all applications. For example, a landlord might reject all applications below 600 credit score or that have a bankruptcy within a certain time frame.

How To Send a Rental Application Denial Letter

To send a rental application denial letter, deliver the letter using a signature confirmation service like certified mail, especially with the restricted delivery option. It also means keeping a copy of the letter filed, together with the proof of delivery and any other relevant information.

Sending a Rental Application Denial Letter the right way is important in case of any dispute with the applicant.

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