Report bloat is a significant problem in many organisations. Much of this problem stems from the people producing reports and dashboards not being clear on how they are being used and which parts of their output are even looked at. In short, they don't understand the purpose of their reports.
To design reports and dashboards efficiently, we need to clearly understand that mission. A meetings Terms of Reference is the simple one page document we use to do this.
After years of watching how organisation 'really' use management information, I am more than a little sceptical. If we put my scepticism to one side, most meetings should centre on decisions based on good information and analysis. The reports and dashboards you will be prototyping in the next step should feed those meetings with the right information. Without being absolutely clear on what a meeting is for, you have little chance of supplying the right reports and dashboards.
You need to know precisely what reporting input is required for your meetings. This is done through a meeting’s ‘Terms of Reference’ or TOR, normally a one-page document outlining the inputs, outputs and objectives of a meeting.
It's best to summarise the answers to these questions in a one-page document and circulate to the proposed meeting attendees for sign-off. You can download a free template (which also covers some more detailed questions) using the form below.